Delivery

How much is charged for shipment?

You are not charged for shipments.

Can I also have my product delivered to an address that is different to my invoice address?

When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).

My order has been dispatched, but I have not yet received anything.

If you still have not received your order 5 working days after the dispatch confirmation, you can contact Customer Services of the JAM Industries by email or by phone at 877-457-2592. Monday - Friday 8:30 a.m. - 5:30 p.m. (ET)

Can I surprise family and friends in another country with a present?

Unfortunately this is not currently possible.